ZATCA Urges Taxpayers Not To Respond To Fraudulent Refund Messages

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Riyadh October 18 2023:

The Zakat, Tax and Customs Authority called on its taxpayers and customers not to respond to any fraudulent refund or financial dues messages, or to any messages attempting to obtain personal or banking information. The Authority explained that such fraudulent practices seek to obtain personal and banking information via suspicious SMS claiming to receive requests to recover amounts paid to the Authority and requesting access to links to provide more information or fill out data forms, despite the fact that the Authority does not request access. It includes links in its SMS, and it does not ask for bank card information for payment except through the Authority’s website and the ZATCA app for smartphones.

The Authority urged the taxpayers and customers to use the Authority’s channels, including the unified number 19993 which operates 24/7 or on e-mail or instant chats via the Authority’s website confirming that it receives all inquiries regarding its services through these channel.

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